June, 20204 CONTENTSCIO INSIGHTS CXO INSIGHTS 12COVER STORYTTECTTEC[NASDAQ: TTEC]Arthur Nowak, Senior Vice President, APAC Operations21OUR CALLING AND TIMEThe Evolution of Banking TechVINCENT A. MARIN, CIO, SIDLEY AUSTIN LLPMax Clarke, Head of Contact Centres, Bankwest24
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