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Such a solution was long overdue when the market is replete with legacy solutions focused solely on the airlines and not paying heed to the customer’s requirements. This is not to say that servicing the airlines should not be the objective, but the intent should be to enable them to customise their services as per the customer’s needs. Mobipax allows the airlines to embrace digitalisation based on the functions, assessing where it would add value and where it won’t.
“Through our applications, we try to support both the cabin crew and the ground staff. The solution helps them operate without paper and improves the way they communicate with the passenger. At the same time, the passenger is also able to communicate easily with the airline using our applications. As a result, it is easier to maintain social distancing as well. Such functionalities become extremely useful in today’s situation with the apprehensions pertaining to Covid-19 pandemic,” says Angkoon Jiriyasin, Co-Founder of the company.
The core purpose of Mobipax is to facilitate an end-to-end mobile experience for customers, from the moment they enter the airport to the time when they complete their journey, and for cabin crew, from the preflight crew briefing, the welcoming of passengers on board until the flight arrives and all passengers have disembarked safely and happily.
The company offers a mobile application that enables the passenger to have an experience according to her preference, and at the same time,the solution also empowers the crew members to deliver their services efficiently
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