APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • Retail
    • NCR Corporation
    Next

    NCR Corporation: Turning Retail into an Exceptional Experience

    Bill Nuti, Chairman & CEO
    Find the best price on a comparison-shopping site. Add it to your e-commerce shopping cart. Pick it up in the store. Return a product without leaving the house. The modern-day consumer continuously oscillates between the physical and the virtual world, and the same complex pattern reflects in their buying behavior . In such a scenario, retail success is all about creating a seamless transition between online and in-store shopping. A research by PricewaterhouseCoopers (PwC) reveals that by 2020, the demand for an omnichannel customer experience will be amplified by the need for near perfect execution. Having said that, most retailers still struggle to achieve a unified-view of their customers across multiple touchpoints, since most retail infrastructures have not been originally designed to handle multi-direction data flow and synchronization. This is where NCR Corporation (NYSE: NCR) steals the show with their suite of next generation omnichannel solutions and managed services that help retailers of all sizes deliver a superior shopping journey. From mobile point-of-sale (POS) applications to full scale customer-engagement programs, NCR's solutions are scalable, easy to integrate, and support the end-to-end operational cycle. “NCR is helping businesses evolve from legacy processes and effectively engage with digital consumers at every touchpoint,” says Bill Nuti, CEO and Chairman, NCR Corporation.

    Inspired Retail Innovation

    To create a unified shopping experience, NCR's POS software is designed to support both customer-based functions as well as back-office tasks. The software comes with a suite of customizable applications and also allows sales associates to interact with shoppers at all times, as it’s optimized for mobile devices.
    The company has recently released an advanced and comprehensive POS software and store management solution called NCR ENCOR that has been specifically designed for independent grocers and regional chains. NCR ENCOR offers interfaces and APIs to migrate from legacy software, and seamlessly connect with a variety of NCR and third-party applications such as digital coupons and back-office management.

    NCR is Helping Businesses Evolve from Legacy Processes and Effectively Engage with Digital Consumers at Every Touchpoint


    Keeping in mind that quality customer service is key to brand loyalty, NCR also provides a set of robust preferences and loyalty management programs. This feature-rich solution helps retailers build sophisticated loyalty programs, promotions, and diverse campaigns across different store formats and enables them to achieve their retention goals. To identify trends, track historical transactions, and maintain optimal inventory levels, the NCR Counterpoint Inventory Management is a state-of-the-art solution by the company. Through this program, retailers can access a cross-channel view of available merchandise, order fulfillment, and inventory updates all in real time through powerful reports. In order to leverage data and improve business performance, the company also offers a business intelligence and analytics solution that helps build the ultimate personalized experience.

    The efficacy of NCR Counterpoint is such that a high-end gift and collectibles chain based in Georgia uses the solution to carry out all its operations. From ticketing inventory to marketing merchandise, operational decisions have never been easier to make for the client as the solution offers a complete real-time view of all processes that is spread across 500 vendors. Above all, since the gifting company has been in business since 1925, they were on a lookout for a solution that was compatible with their existing systems. NCR Counterpoint was the perfect fit as it was highly customizable with a SQL open architecture.
    Unified Commerce Made Complete

    Often, established retailers in the marketplace look for a solution that will help them leverage existing systems rather than commit to burdensome transformation projects. To empower organizations to stay ahead with connected digital systems, NCR Retail ONE is an innovative commerce hub that comprises a wide set of retail services and is powered by service oriented architecture. The solution supports rapid deployment of digital capabilities, and easily connects to existing applications such as POS and self-checkout solutions. Moreover, in partnership with PTC, a software company, NCR recently came out with an IoT-centric platform that allows customers to connect all active and passive devices across the front- and back-end of a store into its database for real-time insights through advanced analytics. The solution strengthens the services lifecycle management capabilities to be more proactive and predictive, which in turn minimizes IT spend and elevates consumer experience.

    Governed by the aim to eradicate all possible complexities that a retailer might face, NCR goes the extra mile and offers a plethora of managed services. The company takes charge of endpoint security, compliance, and technology for its clients across global retail environments. Moreover, NCR also offers round-the-clock helpdesk services to ensure that clients’ systems are up and running seamlessly at all times. In case of an emergency, NCR even has provisions for remote monitoring and management carried out through best-in-class cloud-based IT infrastructure and support applications.

    A hands down expert in the area of digital transformation and omnichannel movement, NCR's comprehensive retail ecosystem is a reflection of the next era in retail innovation. In the upcoming days, the company will drive strategic investments in mobile, cloud, big data, and IoT. “NCR continues to position itself as one of the world’s largest companies facilitating omnichannel commerce and digital transformation, and as we enter 2018, we are confident about our growth strategy,” says Nuti.
    - Sandeepa Majumdar
        March 05, 2018
    Next
    Share this Article:
    Tweet

    NCR Corporation Info

    Company
    NCR Corporation

    Headquarters
    .

    Management
    Bill Nuti, Chairman & CEO

    Description
    Offers omni-channel solutions, software, hardware, and expert consultation in retail

    2018

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    CIO Speaks

    Previous Next
    Cloud Computing: Pharma Takes the Plunge

    Andy Newsom, SVP & CIO, CSL Behring

    WiFi 6, 5G and the Internet of Things (IoT)

    Mark Badal, CIO, IT&E

    In Augmented Reality, Size Matters

    Jason Blackman, CIO, Carsales.Com

    Enhancing Customers

    Marc A. Hamer, VP & CIO, Babcock & Wilcox Enterprises, Inc.

    Cloud or On-Premise? When Would The Question End?

    Kevin Soh, CIO and Director, e-Strategies, BH Global Corporation

    Responsible AI: The Human-Machine Symbiosis

    Sal Cucchiara, CIO & Head Of Wealth Management Technology, Morgan Stanley

    Asian Development Bank: Using Emerging Digital Technologies for the Common Good

    Shirin Hamid, CIO, & CTO, Asian Development Bank

    Diversity and Inclusion can Drive Better Solutions for Clients and Employee Engagement

    Linda K. Lannen, CIO & Sr. VP, Kleinfelder

    Cyber Security - Integrated enterprise approach required to address the multifaceted challenges

    Sumit Puri, CIO, Max Healthcare

    The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce Transformation

    Brett Raven, CIO, Big Red Group

    Relying On Technologies To Transform Data Into Information

    Mark Ohlund, CIO & Sr. V.P., Armada Supply Chain Solution

    3D Printing Requires Wildly Different Thinking

    James MacLennan, SVP & CIO, IDEX Corporation

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/ncr-corporation