3 Key Trends Reforming the Delivery Service in 2020

By Apac CIO Outlook | Thursday, February 13, 2020

The home delivery sector is expected to see some surprising trends in the year 2020. The advanced technology-enabled online delivery applications are catering to the needs of the consumers who have become addicted to new consumption habits

FREMONT, CA: Digital orders and the food delivery industry are growing at a blistering pace, and this growth will only increase in the coming years. According to a survey report by the NPD group, the digital orders increased 23 percent per year since 2013 and are expected to triple by 2020. The home delivery sector is expected to see some surprising trends in the year 2020. The advanced technology-enabled online delivery applications are catering to the needs of the consumers who have become addicted to new consumption habits like breakfast at the computer or instant-decided menu for lunch. Here are some key trends the home delivery sector will observe in the year 2020.

Advanced Technology

The restaurateurs are certainly overwhelmed with the fact that the delivery of meals is taking a considerable market share these days. Thanks to the cutting-edge technologies and some emerging online food delivery channels that are making life easier for these entrepreneurs. These food delivery channels are integrating several online meal delivery service platforms directly into the checkout system of a user. Entrepreneurs no longer need to use multiple devices, and all the orders are received directly into their checkout system.

Virtual Restaurants

Virtual restaurants or ghost restaurants are a growing trend in the restaurant industry. Keeping consumers' growing demand for delivery in mind, traditional restaurants are moving away from brick-and-mortar establishments and focusing more on home delivery. These virtual restaurants only cook the orders that are placed online and deliver them using delivery systems. They do not have a storefront. High rental prices and labor costs are the added reasons these restaurants are going virtual. Number of such restaurants is expected to grow more in 2020.

Delivery via Robots

Modern technologies like robots or drones will gradually replace Automotives like bikes and scooters. A number of home delivery companies are planning to launch a drone delivery service shortly. Delivery cars and self-propelled robots have emerged in the market with the evolution of Artificial Intelligence. These technologies are making customer's as well as the entrepreneur's life easier and simpler. The autonomous distribution robots use high-resolution 3D cameras, sensors, and city maps to determine the most precise route and avoid collisions with pets, pedestrians, and other machines.