APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    4 key E-commerce Trends in 2018

    The e-commerce industry is set to take a giant leap and is expected to hit USD 2.8 trillion in 2018, and USD 1.4 trillion by 2020 in the APAC market alone.  

    4 key E-commerce Trends in 2018

    By

    Apac CIOOutlook | Thursday, January 01, 1970

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    The e-commerce industry is set to take a giant leap and is expected to hit USD 2.8 trillion in 2018, and USD 1.4 trillion by 2020 in the APAC market alone. There are four key drivers that are pushing the envelope in the e-commerce market and are transforming the way consumers buy and receive goods.

    AI-powered Virtual Assistants

    As 2017 witnessed a rise in the use of chatbots, the coming years is set for more of it with chatbots being designed to provide round-the-clock availability to consumers, dealing with customer service queries, and also making purchase recommendations.

    Delivery Innovation

    With online shopping getting a boost, customers now more than ever are wary of efficient and flexible delivery mechanism to meet rising expectations. Drone delivery is also expected to make a mark in the coming years, especially in rural areas where poor transportation facilities and low population density serve as a catalyst.

    Drive for Dynamic Applications       

    Retailers are pushing towards providing a more hands-on experience for customers that are used to the brick-and-mortar stores – but in the comfort of their living room. Quite a few brands are directing their resources towards developing an augmented experience that enable customers to create a trial room in their own house.

    Push for a More Personalized Experience

    The trend to lean towards a more personalized customer experience is set to continue in 2018 with brands becoming increasingly aware of user likes/dislikes, buying trends, customer interests, and customer profile information to deliver the right product to the consumers.

    Check out: Top Drone Technology Consulting Companies

    More in News

    Impact of Digital Transformation on Retail

    Impact of Digital Transformation on Retail

    AI's Role in Apac's Digital Transformation Journey

    AI's Role in Apac's Digital Transformation Journey

    Salesforce Services in APAC: Empowering Digital Transformation Across the Region

    Salesforce Services in APAC: Empowering Digital Transformation Across the Region

    Enhancing Customer Satisfaction through Omni-Channel Payments

    Enhancing Customer Satisfaction through Omni-Channel Payments

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/4-key-ecommerce-trends-in-2018-nwid-4803.html