APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    7 Business Issues that CRM can Resolve

    A CRM solution can enhance communication with leads, clients, and potential customers. Because it centralizes different processes and data, it can also improve communication between marketing and sales teams  

    7 Business Issues that CRM can Resolve

    By

    Apac CIOOutlook | Friday, August 21, 2020

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    A CRM solution can enhance communication with leads, clients, and potential customers. Because it centralizes different processes and data, it can also improve communication between marketing and sales teams.

    FREMONT, CA: Customer Relationship Management (CRM) is an efficient tool to drive sales and marketing enhancement, regardless of the size of the business operation. There are various advantages of utilizing a CRM system, and businesses should know its benefits when it comes to tackling issues.

    Here are seven business challenges that CRM can solve effectually:

    Low Remote Work Productivity

    It is now easy for employees to work from home or important access data while away from the office, thanks to cloud-based CRM solutions. CRM vendor also provides mobile CRM solutions that facilitate mobile features like GPS and camera and allows employees to be productive with just a mobile device without the need for a laptop.

    Average Customer Service

    Many CRM solutions provide various service functionalities like customer ticketing, conversational bots, customer journey management, built-in phone and messaging, and much more. Most of these solutions are developed with particular industries or needs in mind, making it easy to find solutions that are more focused on customer service.

    No Social Insights

    Depending on the needs, a business can find a solution dedicated to social potentials rather than sales or customer service. CRM solutions have many features that are focused on social media management and marketing like scheduling posts, accessing analytics, following competitors, and such.

    Decentralized Data

    Businesses face the issue of handling disorganized data. A CRM system can centralize all the data and streamline it to find what one needs without unnecessarily going through various documents, charts, or spreadsheets.

    Inaccurate Sales Forecasting

    CRM assists businesses by combining data collected from different sources and uses it to predict future sales. It can study past sales trends and habits and forecast available sales revenue and help the business plan for future growth, which is an essential factor for every business at the enterprise level.

    Dull Reporting

    A CRM solution can give real-time reports based on sales and marketing data and also enables custom creation of reports with visual aids. With the help of this solution, users who have frequent meetings can create professional-looking reports based on updated reports.

    Irregular Workflows

    A CRM solution standardizes the workflows of different tasks and assignments. When employees know how to carry out certain tasks and to enter specific data into the system, it causes less confusion and raises productivity.

    See Also: Top MarTech Consulting/Service Startups

    More in News

    Impact of Digital Transformation on Retail

    Impact of Digital Transformation on Retail

    AI's Role in Apac's Digital Transformation Journey

    AI's Role in Apac's Digital Transformation Journey

    Salesforce Services in APAC: Empowering Digital Transformation Across the Region

    Salesforce Services in APAC: Empowering Digital Transformation Across the Region

    Enhancing Customer Satisfaction through Omni-Channel Payments

    Enhancing Customer Satisfaction through Omni-Channel Payments

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/7-business-issues-that-crm-can-resolve-nwid-7687.html