Benefits of Unified Communications

Unified Communications (UC) devices can address communications problems in unique ways. UC devices include video conferencing platforms, team chat tools and file sharing solutions. IT teams complete deployment either through on-premises appliances, VMs or managed services within a public cloud.

FREMONT, CA: A wide range of communications services falls under the umbrella of unified communications. Yet, implementations of UC devices can differ significantly from one organization to the other. Conventionally speaking, most companies assume the telephone to be the most consequential communications tool a business can deliver. However, it is often found that in an increasing number of circumstances, other forms of communication would be more efficient. That's where more contemporary UC devices, such as video conferencing platforms, team chat tools, file sharing solutions, and web conferencing platforms, come into play from a productivity perspective.

Enhance existing procedures

To correctly understand how UC can aid an organization, the decision-making perspective must go beyond standard phone calls to the more expansive expanse of business communications. Unified communications implementation benefits become clear when evaluating how well employees are using all these communication platforms. Thus, companies should take care to ensure their employees have suitable UC tools.

UC becomes a strategic determination because it can address communications problems in unique ways by providing an integrated platform where all these platforms are in use in a unified environment.

Augment employee productivity

This is where UC has the most significant impact since all employees use communications platforms. For internal communication, existence is the key catalyst, since it enables employees to notice the status of co-workers in real-time. Not only does this technology slash down on squandered time, but by knowing which modes and team members are available, employees can choose the best form of communication for their tasks.

Simplify IT operations

The obligation will fall on IT to deploy and effectively manage a UC application across the organization. However, UC benefits IT staff by deploying platforms in a shared environment. IT teams complete deployment either through on-premises appliances, VMs or managed services within a public cloud. The ability to appropriately address a range of communications applications is ideal, particularly when it eradicates the need for employees to pursue communications tools outside the control of IT.