CIOs Invest 18 percent of the Budget to Embrace Digitalization: A Gartner Survey

ORLANDO, FL: The “Gartner 2017 CIO Agenda” survey reveals the investment pattern of CIOs in support of digital business and finds them investing 18 percent of their budget to embrace digitalization for better business insights. 

Digitalization enables enterprises, competitors, customers, regulators and other stakeholders to communicate and exchange information electronically. The survey result says that the digital ecosystem increases with digital maturity which helps in business growth. The Gartner survey finds 79 percent of the top performing enterprises adapting to digitalization compared to 49 percent and 24 percent for average and trailing performers, respectively.

The survey of 2598 CIOs in 93 countries and all major industries finds analytics, business intelligence, cloud services,digital market management and security as the top priority sector of investment. Analytics and business intelligence platform were the preferred area of investment for 38 percent of the respondents. The enterprise resource planning gets 22 percent investment from average performers and 30 percent from the trailing ones.

The lack in information in enterprises acts as a barrier in achieving the goals in businesses. The survey states that 34 percent of the respondents accepted information gap as the major hurdle to attain their business objectives. The organisation can adopt the bimodal IT to generate better revenues. “Bimodal” is the process of managing two different types of work with one focused on predictability and the other on exploration.

"A digital ecosystem amplifies the reach of a company. It enables scalable connections between known partners and customers, but also provides a platform for unknown parties to connect with one another," says Andy Rowsell-Jones, Research Vice President, Gartner. "Ecosystems blur industry boundaries and give rise to entirely new kinds of companies, products and services."