APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    Effective Ways to Use Artificial Intelligence to Improve Business Processes

    One may be looking for ways to make one's business more streamlined, efficient, cost-effective, and adaptable  

    Effective Ways to Use Artificial Intelligence to Improve Business Processes

    By

    Apac CIOOutlook | Friday, December 03, 2021

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    Automation is nothing new in call centre operations; simple inquiries have long been met with automated menu services. However, one technology company claims that it can assist businesses in automatically judging the quality of human customer service calls.

    Fremont, CA: One may be looking for ways to make one's business more streamlined, efficient, cost-effective, and adaptable to changing market demands now more than ever. Artificial intelligence – specifically, AI-driven automation – is assisting businesses in accomplishing all of this and more.

    Here are seven ways AI is transforming everyday business processes for the better.

    Improves Meetings

    Okay, so AI cannot completely eliminate meetings. Indeed, the corona virus pandemic has demonstrated the importance of maintaining human connections, even from a distance – implying that meetings are here to stay. However, AI can assist in reducing the time-consuming admin that occurs prior to, during, and after meetings.

    Appointments, for instance, can be scheduled by voice assistants such as Google Duplex. Then there's Voicea's EVA assistant, which can listen in on meetings, capture key highlights and actions, as well as then create and share actionable notes. Sonia, another tool, does something similar but is designed to capture client calls, transcribing the entire conversation and automatically summarising key actions and items.

    Evaluates and Improves Customer Service

    Automation is nothing new in call centre operations; simple inquiries have long been met with automated menu services. However, one technology company claims that it can assist businesses in automatically judging the quality of human customer service calls. Transcosmos' AI solution automatically evaluates service quality "at the speed of human accuracy" – and can identify inappropriate and problematic customer service with over twice the accuracy of a voice recognition system.

    Improves Product Development Processes

    Generative design is a cutting-edge field that employs artificial intelligence to help with the creative process. With generative design software, one simply enters one's design goals and other requirements and let the software explore all possible designs that could meet those requirements – allowing one to quickly generate multiple designs from a single idea. The software handles all of the heavy lifting of determining what works and what doesn't, saving countless hours of time. Furthermore, you avoid the expense of developing prototypes that do not deliver.

    More in News

    AI's Role in Apac's Digital Transformation Journey

    AI's Role in Apac's Digital Transformation Journey

    Revolutionizing Healthcare Through 5G Technology

    Revolutionizing Healthcare Through 5G Technology

    The Journey Towards Smart City Development

    The Journey Towards Smart City Development

    Harnessing Big Data Analytics to Enhance Business Strategies

    Harnessing Big Data Analytics to Enhance Business Strategies

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/effective-ways-to-use-artificial-intelligence-to-improve-business-processes-nwid-8638.html