APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    Enhanced Customer Experience: A key to Digital Success

    The user experience has gone beyond the browsing limits. As part of the customer experience, marketers are redefining every interaction with a client.  

    Enhanced Customer Experience: A key to Digital Success

    By

    Apac CIOOutlook | Wednesday, October 16, 2019

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    As digitalization permeates into almost every element of our personal and professional lives, businesses need to embrace and implement a well-defined testing strategy to create journeys which the customers cherish in the long run.

    FREMONT, CA: The user experience has gone beyond the browsing limits. As part of the customer experience, marketers are redefining every interaction with a client. That makes sense: customer satisfaction starts with the first contact with a business from a prospect and continues throughout the relationship.

    Marketing tends to have the experience of the customer, but that has to change. As businesses embrace digital transformation, they have to examine their methods and systems for opportunities to incorporate the experience into their interactions with everyone—customers, vendors, investors, and employees alike. In the short term, an opportunity is missing for companies who think of the customer experience only as a marketing activity and not as an operational imperative. They will lose the ability to stay competitive in the long term.

    Companies spend hundreds to thousands of dollars throughout their lives on security, storage, and destruction for each document. Workers spend countless hours looking for signatures and approvals. Paper documents need to be printed, scanned, faxed, and mailed, with inevitable delays frustrating customers, vendors, and employees. Ultimately, the brand doesn't look great. By replacing such old procedures with digital technologies that give agility, efficiency, cost savings, and excellent customer experiences, companies are trying to evolve their businesses.

    It is a big job to overhaul operations at such a fundamental level, and it entails certain risks. It is essential to build credibility and generate assistance from leaders across the organization to achieve a swift victory in the early days. That's why the method of signing a document is a great place to begin the conversion. Moving away from paper to digital papers is a manageable hop for businesses, and first addressing document procedures will speed up the remainder of the transition while also having an instant beneficial effect throughout the organization. The risk is low, but there is high visibility.

    Digital signing is not only streamlining activities and close deals faster, but also reinforcing their brand reputations. When it is easy and speedy to finalize a complex negotiation, trading partners get the message that a business is easy to do with.

    More in News

    Real-Time Insights Fueling Smarter Brand Strategies

    Real-Time Insights Fueling Smarter Brand Strategies

    Transforming Retail: The Impact of VR and AR in Asia Pacific

    Transforming Retail: The Impact of VR and AR in Asia Pacific

    Enhancing Customer Satisfaction through Omni-Channel Payments

    Enhancing Customer Satisfaction through Omni-Channel Payments

    AI's Role in Apac's Digital Transformation Journey

    AI's Role in Apac's Digital Transformation Journey

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/enhanced-customer-experience-a-key-to-digital-success-nwid-7017.html