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AI has made it easier for IT workers to make the user experience better and more efficient. It has turned out to be a boon.
FREMONT, CA: With the adoption of new technologies, digital work has expanded very quickly in the last two years. The number of IT workers in APAC who work directly with AI and machine learning is more than seven in ten (71 percent) who believe that digital technology is transforming the way we work. On the other hand, just 54 percent of North Americans think digital technology and AI will “become the new co-workers of the future”.
While AI's potential advantages are vast, one area where it is already having a significant influence is networks. Not only can AI-powered networks assist giant corporations to enhance customer and employee experiences, but they also help smaller companies with limited IT resources improve their networks. On the other hand, just 54 percent of North Americans think digital technology and AI will “become the new coworkers of the future”.
Many organizations across the country have IT teams that are often composed of only a few individuals. AI-driven networks can help these leaner IT teams to focus on priority items. Additionally, they can automatically adjust bandwidth, self-correct for maximum uptime, and quickly resolve root causes.
AI-driven networks can find and resolve issues before users even know there is a problem, saving them from the manual investigation. This could be due to a bad Ethernet cable on their router, or malware on their computer. It's already enabling even the smallest of IT teams to operate high-performing, intuitive networks. In the future, AI could be able to predict a user's internet usage to optimize bandwidth capacity.