How Business Tablets are More Cost-effective and Profitable than Consumer Devices

Enterprise tablets that are purpose-built for specific front-line workers and applications will always be the better investment, even if the upfront cost is a bit higher than consumer tablets.

FREMONT, CA: Enterprise tablets designed for specific front-line personnel and applications will always be the better investment, even if the initial cost is slightly greater than consumer tablets. When they observe increases in productivity and efficiency that are specifically attributable to the use of corporate tablets, stockholders and business executives will comprehend that.

The team will gain a competitive edge by challenging the existing quo by continuing to use or moving to corporate devices in the face of the consumerisation of business technology. Front-line employees will be busy serving customers who may very well become loyal to your business because of quick service, knowledgeable staff, and ability to consistently deliver what they want on time, without issue, while everyone else is occupied trying to fix operational problems caused by inadequately equipped front-line workers.

Gaming, social media, and video streaming are the only activities for which consumer tablets are designed specifically. They have never been designed to act as the nerve centre for demanding, nonstop commercial operations. It's an intriguing trend, but one that has to end as soon as possible for the benefit of businesses, IT managers, front-line employees, and customers.

It will take longer to eliminate employee errors and downtime that cause company losses and service failures the longer business executives continue to try to squeeze a square peg into a round hole.

The total cost of ownership (TCO) for consumer tablets is approximately twice that of enterprise tablets, according to research analysts, who have repeatedly confirmed this. They have also shown that consumer tablets have far lower total benefits of ownership (TBO). With consumer tablets, productivity losses and IT support expenses are 2.5 times higher. It is, therefore, difficult to argue that consumer electronics are more cost-effective.

Additionally, if firms provide their employees with incorrect technology tools or if those tools frequently malfunction, they won't be able to accomplish their jobs or do them well, and they won't stay. The cost of hiring new employees is currently through the roof, which is significantly more expensive than it would likely be to provide current employees with the technology they desire, which makes their tasks simpler and enhances their reputations with clients and superiors. If they cannot assist consumers in finding what they need, customers will become impatient, employees will become irritated, and overall customer satisfaction with business will suffer.

Enterprise-grade tablets offer significantly more visibility, enabling improved decision-making and customer service. For instance, staff members have immediate access to product details and stock levels, pricing confirmation, and mobile point of sale, which improves the client experience. As the ones who have to explain to consumers why they can't instantly access product, pricing, or shipment information when a consumer device is slow or offline due to a dead battery or bad wireless connection, retail personnel need dependable devices.