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    Editor's Pick (1 - 4 of 8)
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    Digital transformation - Gaining Momentum in Operational Technology (OT)

    Martin Schlatter, CIO and Regional CEO, APAC, NTT Security

    Connecting dots the IOT way!

    Sunil Singh, Regional Chief Information Officer, Coca-Cola Beverages Vietnam

    Disrupting the Automotive Industry through Digitalization

    Esteban Remecz, CIO, Asia Pacific, ZF Group

    Simplifying Deployment and Management of Branch Office Networks

    Ari Bose, CIO, Brocade

    Internet-of-Things: The Rise of Connected Businesses and Connected Lives

    Harnath Babu, CIO, KPMG India

    How IOT is Driving Competitive  Advantage to Asian Supply Chains?

    Steve Walker, CIO, DHL Supply Chain Asia Pacific

    Embracing Advanced Tech-enabled Solutions that Foster Innovation and Growth

    Steven Weinreb, CIO & EVP, Technology & Operations, Asia, MetLife

    Edge Computing and the Keys to Unlocking IoT in Asia Pacific

    Robert Linsdell, Managing Director Australia and New Zealand, Vertiv

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    IoT-enabled Retail Banking

    By Apac CIO Outlook | Thursday, January 01, 1970
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    IoT has not infiltrated the retail banking space like how it has caught up with other sectors, say, manufacturing. Banks have largely been enamored or focused only on digitization to outpace competitors or upstarts. It is fair to say IoT has not really caught the imagination of banks.

    However, the retail banking sphere might make do with some innovation in terms of faster payments, improved operability, and more responsive mobile services. Though there has been interest in AI and RPA (Robotic Process Automation), sustained efforts have been half-hearted to say the least. Banks fail to realize, IoT offers banks the opportunity to accumulate information on customers, personalized experience, and improved efficiency.

    Lately, IoT has introduced a range of wearable devices, payment methods, contracts that could help retail banking go a level-up along with chatbots offering better customer experiences and capabilities for banking at home. Being an easy and affordable method of automating customer services enquiries, chatbots have seen significant rise in adoption numbers in the retail banking sphere. In result to a growing ecosystem of devices, wearable devices have also been an equally one of the easiest ‘win’ for banks so far. Additionally, Blockchain’s potential to keep a secure record of authenticated transactions has been much discussed, in financial services and beyond.

    Check Out: Retail Banking Companies

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