Need for Visibility and Operational Intelligence for Mobile Enterprise Security

By Apac CIO Outlook | Friday, February 01, 2019

Enterprises are voraciously working towards building secure mobile security policies to minimize the risk of security breaches. However, organizations can be a victim of threats and suffer from lack of visibility into what devices are doing when they are used on public WI-FI or hotspots; even the most comprehensive policies can fail at times. The lack of clarity can inevitably lead to real vulnerabilities.

However, enterprises advancements are transforming devices into sensors to gain more profound insights about the networks that employees connect to. By leveraging information regarding the device, which concerns the system it is connected to, it has become more urgent to plan the measures to mitigate the security threats which does not hamper the performance, control costs and improve the user experience.

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• Better visibility is a must

Employees tend to use public WI-FI and other networks which lead to issues and IT personnel tend to lose visibility into their sessions. As per a study by Enterprise Mobility Exchange, a majority of businesses (63 percent) were unsure if they could monitor devices beyond the company firewall. It requires real-time data for organizations to protect their workers against possible threats.

The study revealed enterprises fear data leakage (45 percent of them) and the majority of them haven’t mandated the use of Virtual private network (VPN). Although malicious actors pose breaches, there can be a direct result of the actions from the employees' end as well. It can happen due to accidentally clicking on insecure links or not regularly running software updates. Apart from this, lack of visibility can have repercussions on the team productivity and customer service.

• Evaluation Procedure

There is an urgent need to evaluate mobile data across networks. There are extensive data available, but it is scattered across many systems and environment and should be collected at one single place for easy accessibility.

Operational intelligence is one such approach, wherein business analytics delivers visibility and insights into business operations. It requires simple client software to gather data on mobile technology and the networks that employees use; this data can be further used to understand the big picture.