With new Digital Sales Solution Oracle empowers digital sellers with UI and AI and extra-ordinary key features to maximize productivity and deliver exceptional buyer experience
Fremont, CA: Digital Marketing has made buyers more informed, tech-savvy, and self-sufficing than ever before. Gone are the days when buyers move out to buy products and even wait for days if ordered online. They have become smarter and expect engagements timely, relevant, and highly personalized. To meet the demand and expectations of such digitally-savvy consumers, digital sales professionals have updated themselves. These sales representatives better understand what their customers expect and demand nowadays. They are present across every channel to have better understanding of their customers. Despite such efforts, it has been reported that sales professionals fail to convert leads when required. The possible reason may be lack of right tools to rapidly asses, engage, and qualify for required sales, and they fall short to customer's expectations.
To counter this, Oracle has developed a new digital sales solution distinctively designed for high volume sellers, business development and account managers, with a user interface (UI), that drives user speed and efficiency, and inherently boosts the selling process. Some exclusive features of it are:-
• High Velocity - The UI helps the sales professionals to identify and distinguish between weak and robust selling opportunities and thus helps in taking decision accordingly.
• Efficiency-driven - Tedious data entry process and endless clicks can be reduced with automation and digital assistant.
• Prescriptive - Real-time updates and artificial intelligence (AI) based recommendations makes sales professionals too relevant to ignore.
Oracle Digital Sales will be Oracle's first CX application featuring it's new Redwood User Experience which was recently introduced at Oracle OpenWorld. This will bring an instinctive guiding sales experience to the digital sellers with powerful AI, contextual data, and integrated voice communication tools. It will also help the sales professionals to focus more on qualifying leads and advancing deals rather than updating CRM records time and again.
The key feature of this Oracle Digital Sales solution is that it provides a universal search/conversation box throughout the selling process using UI. It helps sellers to 'Ask Oracle' about new leads and product or price updates. The home-screen gets continuously updated with notifications of items requiring attention and also newsfeed of various activities undertaken and to-do lists.
Oracle Digital Sales is a comprehensive sales automation solution for today's digital sellers to maximize productivity and deliver wonderful buyer experience and in turn, increase revenue.
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