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    Editor's Pick (1 - 4 of 8)
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    The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce Transformation

    Brett Raven, CIO, Big Red Group

    Avoid Being the Next Casualty in the Retail Apocalypse

    Sahal Laher, CDO & CIO, Destination XL Group

    Your Next Law Firm Website Project

    Vic Peterson, CIO, Stinson Leonard Street LLP

    Technology Changes to Supply Chains Demand Good Leadership

    Kevin Glynn, VP & CIO, DSC Logistics

    Retail and the Consumer

    Steve Rempel, CIO, Rite Aid

    Key to Successful eCommerce Logistics: Innovation

    Ramesh Narayanaswamy, CIO, SingPost

    In Corona, We Hustle

    Natalie Ashes, Head of Ecommerce, GraysOnline

    Breaking Down the Key Programmatic Advertising Challenges Faced by Brands

    Stanley Lim, Head of Google Marketing Platforms Malaysia, Google

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    Raising the Bar for Food E-commerce

    By Apac CIO Outlook | Thursday, January 01, 1970
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    Convenience is a factor that will always be valued by consumers irrespective of the medium through which they make a purchase. In the days of doorstep delivery, people still expect standard delivery to be faster than it already is. Vendors who cater to such needs of the consumer have a higher success potential as they will have a broader customer base. The increasing demand for millennial shoppers to buy groceries online has given a boost to the e-commerce sector. However, it is imperative that merchants follow specific standards to maintain consistent consumer database. The delivery of fresh products is necessary, in a safe and timely manner. Online retail requires additional labor to pick out, and pack goods, which add up to extra expenditure. Along with this, same day delivery involves additional costs for merchants, which might be passed on to consumers to pay.

    Retail giant, Walmart, is making drastic changes to its website to make it seem more attractive, like defining different categories so that customers can choose items selectively. The personalized approach depending upon the location and the type of product will lead to an escalation in the online sales. The features of an online retail website must be personalized and meet customer expectations. Lesser known brands have a chance at increasing sales with search engine optimization (SEO) that filters information based on previous requests. Brands must be ready to adapt to the current needs of the consumer to establish their niche in the industry.

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