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    The Issue with AI is the Data

    Businesses are throwing away billions because they can't manage their data effectively.  

    The Issue with AI is the Data

    By

    Apac CIOOutlook | Tuesday, November 29, 2022

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    The three obstacles to effective AI implementations are lack of a cohesive, centralised data strategy, weak data verification, and lack of proper infrastructure.

    FREMONT, CA:Businesses are throwing away billions because they can't manage their data effectively. They must better align and support the backend data that feeds these technologies if they are to be successful in gaining value through data-driven projects like artificial intelligence.

    The main finding of the most recent study estimates that businesses could collectively generate more than USD 460 billion in incremental profit if only people could manage their data resources a little bit better. The study was conducted by Infosys Knowledge Institute and was based on a survey of 2,500 executives.

    This entails enhancing data procedures, having more faith in cutting-edge AI, and firmly integrating AI with business processes. Value for businesses still needs to be discovered.

    The poll found three barriers to successful AI implementations: a need for a unified, centralised data strategy; a lack of adequate infrastructure; and a lack of strong data verification. The majority of businesses need a unified data management strategy.

    Although most respondents do not currently do this, they want to manage data centrally. Analysis of the poll's findings demonstrates the connection between improved profit, revenue development, and integrated data management. Forty-nine per cent of respondents said they would prefer to have embraced a centralised approach by the end of the following year, compared to 26 per cent who presently do.

    The study's authors, Chad Watt and Jeff Kavanaugh, from the Infosys Institute, underline that data is not the new oil. Businesses can no longer afford to view their data as something that must be extracted with tremendous effort and is only briefly valuable.

    Data is more like money: As it circulates, its worth increases. Organisations that import and share their data more widely produce better financial outcomes and make more headway toward developing AI at an enterprise scale, which is a crucial goal for three out of every four companies in the survey.

    The success of money depends on trust, and the same is true of data. The authors claim that trust is necessary for advanced AI. Trust in AI models as well as own and other people's data management. If humans don't accept and use the results that data and AI create, even the cleanest data and most expertly built AI models are meaningless.

    Businesses that shared data within and outside their organisation were more likely to generate more sales and employ AI more effectively. Increasing profitability and sales likewise correlate with data refreshes that are closer to real-time.

    The study's authors also suggested that data is more akin to nuclear power than fossil fuel. Data is potentially harmful if they lose control, need unique handling, and is enriched with potential. Data from the 21st century has a lengthy half-life. It is equally important to know when to use it, where to use it, and how to regulate it.

    According to the poll, most firms are still learning about AI. Only 81 per cent of businesses, or more than 8 out of 10, have implemented their first real AI system in the last four years, and 50 per cent in the last two. In addition, 63 per cent of AI models are controlled by humans and only have minimal functionality. They frequently fall short in terms of data practices, data strategies, and data verification. Practitioners' satisfaction with their data and AI tools is only at 26 per cent level. The authors of the survey claim that something is lacking despite AI's allure.

    The authors of the poll identified high-performing businesses, which typically place a lot of emphasis on three things:

    Data management is changed to data sharing. When handled like money and moved through hub-and-spoke data management architectures, data gains value. Businesses that update data quickly produce more profit, revenue, and arbitrary metrics of value. Companies that embrace the data-sharing economy gain better value from their data.

    From data compliance to data trust, they have evolved. Businesses that are highly satisfied with their AI (only 21 per cent) routinely use reliable, moral, and responsible data practices. These requirements address bias and data verification issues, promote trust, and allow practitioners to apply deep learning and other cutting-edge techniques.

    Everyone participates in the AI process. Don't just limit the AI team to data scientists. Businesses that use data science to address real-world needs add value. Business executives are just as important as data scientists. Good AI teams frequently include members from other fields. The biggest obstacle to progress is data verification, AI infrastructure and compute resources.

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