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Three Emerging Technologies in the Food and Beverage Industry
Customer relationship management (CRM) software helps you maintain and improve customer relationships, allowing you to use them as a differentiator.

By
Apac CIOOutlook | Wednesday, September 01, 2021
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Customer relationship management (CRM) software helps you maintain and improve customer relationships, allowing you to use them as a differentiator.
Fremont, CA: A company's workforce is its most important asset. A modern food and beverage firm rely on a diverse workforce, from R&D technologists to procurement teams that must constantly source fresh products and anticipate shifting demand. Recruiting, training, and maintaining a team with such a diverse mix of talents can be a daunting task, especially given the scarcity of talented workers today. A human capital management (HCM) solution can aid in the recruitment and retention of top employees. Let us look at three technologies transforming the food and beverage sector:
Customer relationship management
Everyone understands how important the customer relationship is to the company's overall success. Be it B2C or B2B, today's customer has high expectations. Whether it's staying on top of orders, anticipating seasonal offerings, or preparing tailored promotions or product offerings, both you and your competition are likely to be looking for methods to improve the customer experience and stay engaged with consumers in a meaningful way. Customer relationship management (CRM) software helps you maintain and improve your customer relationships, allowing you to use them as a differentiator.
Enterprise asset management and Internet of Things (IoT)
A company's competitive advantage can be gained by combining a solution to control the life cycle of plant machinery with IoT sensor technologies. These applications can assist in ensuring that plants do not experience unplanned downtime. Early warning indicators that indicate the need for repair or service are monitored by the embedded sensors. The system then initiates an automated response, which can potentially extend the life of machinery in the long run.
Supply chain management
Modern food and beverage firms must often rely on complex supply chains and global supplier networks. Freshness and just-in-time arrival of materials required for the processing schedule necessitate complete insight into the location and status of shipments. A sophisticated supply chain system that allows for real-time adjustments can be game-changing.
See Also:Top Supply Chain Solution Companies