Apac
  • Home
  • CXO Insights
  • CIO Views
  • News
  • Conferences
  • Newsletter
  • Whitepapers
  • About us
Apac
  • Admired Tech

    Agile

    AI Healthcare

    Artificial Intelligence

    Augmented Reality

    Aviation

    Big Data

    Blockchain

    Cloud

    Cryptocurrency

    Cyber Security

    DevOps

    Digital Transformation

    Drone

    HPC

    Infrared

    Internet of Things

    IT Services

    Marine Tech

    Networking

    PropTech

    Remote Work

    Robotics

    Scheduling Software

    Sensor Tech

    Simulation

    Smart City

    Software Testing

    Startup

    Storage

    Unified Communication

    Web Development

    Wireless

  • Automotive

    Banking

    Capital Market

    Construction

    E-Commerce

    Education

    FinTech

    Food and Beverages

    Gov and Public

    Healthcare

    Insurance

    Legal

    Logistics

    Manufacturing

    Media and Entertainment

    Metals and Mining

    Pharma and Life Science

    Retail

    Sports

    Travel and Hospitality

  • CISCO

    Google

    IBM

    Microsoft

    Oracle

    Salesforce

    SAP

    ServiceNow

  • Business Intelligence

    CEM

    Cloud-based Planning

    Cognitive

    Collaboration

    Compliance

    Contact Center

    Contact Tracing

    Contactless Payments

    Corporate Finance

    CRM

    Custom Software Development

    Data Center

    Digital Signage

    Enterprise Architecture

    Enterprise Asset Management

    Enterprise Communications

    Enterprise Contract Management

    Enterprise Performance Management

    ERP

    Facility Management

    Field Service

    Fleet Management

    Gamification

    HR Technology

    IT Infrastructure

    IT Service Management

    Managed Services

    PLM

    Procurement

    Product Management

    Project Management

    RegTech

    Revenue Management

    Sales Tech

Menu
    • CISCO
    • Collaboration
    • Compliance
    • Contact Center
    • Healthcare
    • IT Service Management
    • Microsoft
    • Retail
    • MORE
    #

    Apac CIO Outlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIO Outlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • News
    • Artificial Intelligence
    Editor's Pick (1 - 4 of 8)
    left
    The Right Technology And Reliable Partners; The Business Next Frontier

    Luke O'Brien, CIO, ISS Facility Services Australia & New Zealand

    Conquering Technological Transformation

    David Kennedy, Group CIO, Transaction Services Group

    How to Get to AI-first

    Ani Paul, CIO, ING Australia

    Legal Knowledge Management and the Rise of Artificial Intelligence

    Christopher Zegers, CIO, Lowenstein Sandler LLP

    Building an AI-Based Machine Learning for Global Economics

    Alexander Fleiss, CIO & CEO, Rebellion Research Partners LP

    Changing the tester DNA -From tester to Software Development Engineer in Test (SDET)

    Bernd Bornhausen, Senior Manager QA, TD Insurance [NYSE: TD]

    Booming Digital Healthcare Industry Post-COVID

    Utpal Chakraborty, AI Researcher, Head of Artificial Intelligence at YES Bank

    Winning in the Race of Efficiency: Semi Plug & Play AI Services

    Pooyan Asgari, Chief Data Officer, Domain Group

    right

    Using AI to Remodel the User Experience in Hotels

    By Apac CIO Outlook | Monday, August 10, 2020
    Tweet

    Over the last few years, AI has become part and parcel of human life. From voice and text-based assistants like Alexa and Siri to connected car technologies and robots, AI is changing the way of life. Along those lines, through AI-powered intelligent systems, it is transforming the processes, services, and facilities in hotels. Today, the hospitality industry uses sophisticated systems with the adoption of many innovative methods to provide satisfying customer services.

    There already are intelligent hotel systems, where all the data channels are linked together forming a superlative, productive, and high-performance structure. Integrating IoT-enabled connections like motion sensors, room control, and smart voice control and AI-powered concierge robots, digital assistants, voice-activated services, and travel experience enhancers will not only personalize hotel guest experience but also change the way hotels function.

    Check out: Top Artificial Intelligence Companies

    AI-enabled hotel concierge bots can offer minute service and careful assistance from a customer’s personal choices to their smallest of needs. For instance, Hilton Worldwide Hotel has implemented a new AI-based concierge—Connie—that is transforming the hotel guest experience by assisting arriving hotel guests at the front desk. Connie also gives real-time recommendations for visit-worthy sites and attractions; answers customer queries on the spot, learns from frequent customer interactions to refine its responses, and provides excellent care and support. Hotels are also implementing AI-driven chatbots in mobile devices for ordering meals or drinks, suggesting special dishes, controlling room temperature and lighting, scheduling dinners/lunch, managing reservations, taxi booking and more.

    Exceeding customer expectations is of great importance for businesses. Hotels over the past years have been attempting to make their premise unique and hospitable for visitors and guests, and, AI is working in their favor.

    See Also:

    Top AI Powered Solution Companies

    Top Travel and Hospitality Tech Companies

    tag

    IoT

    Guest Experience

    Connected Car

    Weekly Brief

    loading
    ON THE DECK

    Content Management System 2020

    Top Vendors

    Contactless Payments 2020

    Top Vendors

    Admired Tech 2020

    Top Vendors

    Previous Next

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Five AI Technologies to Help Boost Business

    Five AI Technologies to Help Boost Business

    Popular E-Commerce Growth Trends in 2021

    Popular E-Commerce Growth Trends in 2021

    Four Reasons to Implement Cloud Managed Services

    Four Reasons to Implement Cloud Managed Services

    Leveraging CRM to Transform Leads Into Customers

    Leveraging CRM to Transform Leads Into Customers

    Major IoT Software Implementation Challenges

    Major IoT Software Implementation Challenges

    Key Advantages of Using Smart Home Technologies

    Key Advantages of Using Smart Home Technologies

    Loading...

    Copyright © 2021 APAC CIOoutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy Policy  |  Sitemap |  Subscribe

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/using-ai-to-remodel-the-user-experience-in-hotels-nwid-5235.html