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OneStop has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Supply Chain Solutions in APAC,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Chris Harnett.

OneStop
A Community-Centric Approach to Modernizing the Supply Chain

OneStop

Chief Commercial Officer,Chris Harnett, OneStopChris Harnett, Chief Commercial Officer
OneStop is a global leader in innovative software solutions for port communities worldwide, dedicated to modernizing and simplifying supply chain complexities. It offers comprehensive solutions and integrated capabilities designed to optimize freight logistics, streamline integration processes and enhance data management across all facets of the supply chain. This ensures that every participant operates at peak efficiency and performance.

By focusing on operational adaptability and precision, the company enables clients to meet the emerging demands of consumers while managing rising costs. OneStop achieves this through robust data integration and technological innovations that boost operational productivity and maintain agility amid fluctuating market conditions. This ensures that companies can swiftly adapt to new challenges without compromising efficiency.

Further enhancing supply chain operations, OneStop eliminates traditional inefficiencies and digitizes paper-based processes across multiple channels. To facilitate this, a community-based operational model is adopted that promotes information sharing and collaboration among stakeholders. This holistic approach adds value to the industry and optimizes the performance in all sectors, enabling OneStop to serve diverse clientele, including freight forwarders, customs brokers, third-party logistics providers (3PL) and software providers, transport operators, terminals and depots.

“OneStop works closely with port communities, integrating sea, port and land operations to streamline processes across the board. We are paving the way for long-term, sustainable productivity enhancements that deliver value to all stakeholders,” says Chris Harnett, chief commercial officer, highlighting the company’s integration strategy.

To achieve its mission of redefining global freight and logistics management, OneStop employs multifaceted strategies, from implementing world-class design thinking systems to fueling mobile workforces. Its pursuit of simplicity and innovation in software solutions sets new benchmarks in operational excellence and supply chain efficiency worldwide.

Championing a Community-Centered Approach

A chain is only as strong as its weakest link, a concept all too familiar in global supply chains. Issues such as limited visibility, inadequate infrastructure, and inaccuracies in fulfillment compromise individual stages and reverberate throughout the supply chain.

Businesses look to it to address recurring challenges that escalate operational costs and impact their competitive edge. OneStop understands the causes of these bottlenecks and provides cutting-edge tools for real-time monitoring, visibility and process optimization to enhance inventory and asset utilization.

It systematically breaks down the inefficiencies throughout the supply chain and provides technological solutions that help not just one party but the entire ecosystem. This approach resolves core issues and drives industry-wide change. To achieve this, OneStop offers a range of well-known, proven and secondary products built on three core pillars–visibility, productivity and connectivity.
Among its arsenal of solutions, OneStop is known for its vehicle booking system (VBS) and OneStop Modal, a container park management system. These products optimize port and container-based facility operations by aligning land-side demands with operational capacity. All supply chain parties are integrated, optimizing information flow and improving container and cargo movement. The valuable data generated enhances transparency across the supply chain. OneStop’s forecasting provides invaluable insights into what’s trending, and what will be needed to meet those new demands.

“We use the insights generated from facilities and systems and distribute them across the supply chain. This aids stakeholders in transitioning to a data-driven or insights-led operational model and capitalizing on the efficiencies thereafter achieved,” says Harnett.

In the past year alone, OneStop’s transformative impact on supply chain operations includes eliminating outdated paper-based processes at container facilities and introducing a fully automated gate processing system. Container movement has seen dramatic improvement, with productivity gains the result.

“We are more than just data integrators; we are data creators, bringing and streamlining all relevant information. This is a crucial aspect of our business, driving efficiency and innovation in the overall supply chain.”

OneStop integrated data from various sources–including VBS and truck management systems–to enable seamless truck movement without requiring drivers to exit their vehicles for approvals and documentations. This innovation accelerated container transitions, simplified operations and enhanced efficiency toward the creation of a scalable and sustainable operational model that prioritizes personnel safety.

It is all evidence of OneStop's community-focused approach and extensive product portfolio that helps businesses address challenges that impact their competitive edge. By integrating data and simplifying processes, stakeholders gain the efficiency and resilience needed to tackle the complexities of the modern supply chain.

Tailored Solutions, Visible Results

OneStop’s solutions have proven beneficial across various applications, helping businesses optimize operations and asset utilization, and enhance planning capabilities.

The success of these products stems from their functionality, as well as OneStop’s customer-centric approach. It understands the distinct challenges of its clients and customizes solutions to drive tangible results. This approach fosters partnerships built on reliability and mutual success, making clients feel valued and integral to the success of the solutions.

For example, one of Australia's largest privately-owned land-side logistics companies used OneStop’s platform to reduce its truck turnaround time from forty to fifty minutes to just seven to eight minutes. This improvement significantly increased the efficiency of truck processing and asset management.

The platform allowed users to break down core operations and plan forklift operations and labor more effectively, creating a streamlined distribution model. With real-time information on incoming traffic, facility managers reduced container dwell time and improved throughput. The platform allowed for better planning by offering visibility into upcoming logistics needs, a crucial new advantage for the client. This transformation improved existing operations while laying the foundation for sustainable growth.
OneStop has also transformed the operations of a major retailer in Australia. The retailer–managing hundreds of thousands of incoming containers annually–required a more efficient way to handle demands and inventory. It needed a shift to a just-in-time model with real-time container visibility.

OneStop developed an intricate data integration structure that provided access to critical data points and order movements within their system while aligning with their internal KPIs. Real-time data was provided through a robust API, allowing the retailer to query information at every stage, especially during demand surges. This insight improved planning and enabled the client to bypass distribution centers and send cargo directly to stores. The entire process was updated, including enhancing loading and optimizing assets in the yard. This integration—from vessel arrival to retail outlets—has been a huge success.
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OneStop works closely with port communities, integrating sea, port and land operations to streamline processes across the board



OneStop's tailored solutions generate visible results, as demonstrated by the significant reduction in truck turnaround time and the successful transition to a just-in time model. By prioritizing efficiency and collaboration, long-lasting partnerships are fostered with businesses that often continue to rely on it for their supply chain needs.

Paving the Way for a Connected Supply Chain


Established in 2002 in Sydney, OneStop has become a pivotal force in transforming Australia's supply chain into a more data-driven and insights-led industry. As a leader in container terminals and high-density container movements, the company seeks to expand its influence across the supply chain spectrum, encompassing importers, exporters, freight forwarders transport operators, terminals, depots, intermodal, third-party software providers and even individual package recipients.

OneStop's ambition extends beyond simple data management; the focus is on extracting actionable insights from this data. Developing advanced supply chain solutions provides access to data through innovative platforms such as web screens, integration portals, and data aggregation methods. Enhanced accessibility delivers real-time container tracking to unlock predictive analytics on historical trends, allowing stakeholders to make more informed strategic decisions. Fostering a community-centric approach deepens the understanding of data impacts, optimizing efficiency and connectivity within the supply chain.

Looking to the future, OneStop is dedicated to further enhancing its data integration capabilities by refining existing information streams and integration schemes. Its commitment to transparency and interconnectivity is poised to set a new global benchmark for container information management, including typical lifecycle tracking and a richer, more detailed data-sharing approach.

“At OneStop, our goal is to establish a new global standard using our community-based approach, Harnett sums it up. “We are more than just data integrators; we are data creators, bringing and streamlining all relevant information. This is a crucial aspect of our business, driving efficiency and innovation in the overall supply chain.”
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Company
OneStop

Headquarters
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Management
Chris Harnett, Chief Commercial Officer

Description
OneStop is a leading Australian-based supply chain software solutions provider, streamlining logistics for global port communities. Its suite of products, including the vehicle booking system (VBS) and OneStop Modal, optimizes operations for shipping lines, port operators, freight forwarders and more. OneStop's overarching goal is to enhance productivity and efficiency throughout the supply chain community.

2024

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