Quest Payment Systems
Australia's Leading Integrated EFTPOS Solution Provider

The world is going through an unprecedented time due to the spread of COVID 19. There is no facet of human life untouched from the impact of this pandemic. Thus, the need for social distancing has brought contactless payments at the forefront of the shopping experience. This shift in consumer behaviour is clearly visible at the checkout counters. Case in point, Mastercard's global transaction data and consumer research suggests a significant acceleration in the use of contactless payments. Citing safety and cleanliness, 79 per cent of people worldwide and 91 per cent in the Asia Pacific are now using contactless payments. Furthermore, the momentum behind adoption has been given an additional boost due to COVID-19 being a disruptor across the payments landscape, causing a sharp acceleration in the use of contactless payment methods.

Enter Quest Payment System—Australia's only independent full-service payment solution supplier—with a range of locally designed and manufactured payment terminal hardware ready for connection for transaction acquirers. Choosing Quest as a trusted solutions partner takes the hassle out of payments. With only one organisation to deal with on hardware, software, communications and support, Quest's end-to-end service offering ensures maximum uptime and more time spent with customers. Whether it's fully integrated EFTPOS for PCs, mobile POS, unattended EFTPOS, online payments or gift cards, Quest provides the perfect solution of choice.

With payments conducted every day in virtually every industry segment, Quest is a respected and trusted brand synonymous with innovation, product quality and value for money.

Complementing Quest's range of hardware devices, supplementary solutions include Loyalty, Gift/Prepaid Card, Unattended Fuel Dispensing, Alternative Payments, Wide Area Network Telecommunications, Transaction Network Routing and Switching and Device Estate Management.

In response to a rapidly evolving payments landscape, Quest continues to invest heavily in new product development initiatives spearheaded by a dedicated in-house Innovation Hub. Quest's Innovation team is instrumental in the design of many of Quest's innovative successes, including Australia's first mass-deployed mobile payment (MPOS) solutions, QR-code and OTP based Alternative Payment methods, e-ink loyalty cards, biometric EMV cards, and more recently the first live Australian EMV Tap and PIN on Phone solution for Android devices. Coupled with traditional attended, unattended and mobile card payment terminal hardware solutions to suit diverse markets and requirements, Quest provides common firmware architecture across all devices resulting in software applications that can operate across all Quest developed hardware.

Founded in 1991, and with deep roots in Point of Sale and communications technology for the retail industry, Quest Payment Systems is a leading payments technology developer headquartered in Melbourne, Australia. An executive team leads the company with in-depth business and technical experience in the payments industry, and a proven track record of loyal, long-term clients. Quest's clients benefit from the collective expertise of Quest's people, many of whom are long term employees with a passion for payments and innovation. All Quest solutions are developed in Australia by Quest's in-house industrial design, hardware and software engineering teams. This strategically allows Quest to provide the highest level of customer support, ensuring that the delivery of a solution is end-to-end, without reliance on components outside Quest's direct control. As impressive as all of this may sound, Quest's products and services are used over 110,000 points of customer payment across Australia, New Zealand and the United Kingdom. The company's clients, many of whom have been customers for over two decades, include iconic brands such as BP Australia, Coles Group, Wesfarmers, ALDI Stores, Australia Post, New Zealand Post, Just Group, Mosaic Brands, Priceline, Chemist Warehouse, Electronics Boutique and ICM Amadeus.