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Silver Lining Information Technology has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Managed Service Companies,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Mark Kong.

Silver Lining Information Technology
Powering Businesses with AWS

Silver Lining Information Technology

CTO,Mark Kong, Silver Lining Information Technology Mark Kong, CTO
In today’s ever-changing market landscape, embarking on new territories often becomes a tedious task for key business executives. In this mix, meeting the technical and regulatory standards of a new region such as China further undermines cross-border businesses. This is where a four-year-old Shanghai-based startup, Silver Lining Information Technology comes in. The company is on a mission to aid, both, Chinese and global companies looking to expand into China through changing their existing paradigm from on-premise data centers to cloud.

“Through edifying companies about the immense benefit of migrating to the cloud, we are revamping the existing data storage capability of our clients with AWS,” explains Mark Kong, CTO of Silver Lining. As he points out, the most important challenge in the Chinese cloud space is the variability in structures and other technical versions. “As a consequence, we have developed an ecosystem where we, along with AWS help companies in cloud architecture design, implementation, operations, and billing management,” he adds.

As one of the premier partners of AWS in mainland China, Silver Lining takes pride in being the only mettlesome AWS Premier Consulting Partner in the country. Additionally, the company is also an AWS certified MSP (Managed Service Provider) and the only AWS Migration Competency partner in China with cloud migration experience and a healthy client list.

With CloudEasy, an AWS-based monitoring and management platform, Silver Lining enables companies to seamlessly leverage public cloud services and tap into its potential benefits. Powered by e-Billing and e-ITILining modules, CloudEasy has an intuitive interface and comprehensive visual monitoring capability that enables companies to supplement their management abilities on cloud services.
The solution automates some of the crucial tasks of companies while managing and optimizing workloads on AWS. CloudEasy also underpins weChat, and it equips users to navigate their daily tasks and other information from any location. Further, the platform optimizes configuration and enables users to analyze resource usage and performance to map the best optimization scheme for businesses. The firm also has a cross-functional team who looks after client operations and assists them in building technical strategies for their businesses.

With CloudEasy, an AWS-based monitoring and management platform, Silver Lining enables companies to seamlessly leverage public cloud services and tap into its potential benefits


Apart from being a premium AWS partner, the firm has also collaborated with Fortinet, Veritas, CISCO, Aryaka, CloudEndure, CBC, and F5. To create a comprehensive picture of the firm’s overall capabilities, Kong cites the example of an iconic cosmetic brand, Mary Kay who deployed Silver Lining’s CloudEasy management platform to automate a majority of their operation and maintenance services. As China is one of their biggest markets, the company sought to digitalize its sales channel by establishing a mobile e-commerce platform on AWS. While looking for a potential partner, Mary Kay joined hands with Silver Lining and by leveraging CloudEasy, the cosmetic brand could seamlessly visualize, manage, and deploy its cloud and effectively IT resources.

Since its inception, Silver Lining has been at the forefront of building expertise in the AWS space. For instance, the firm used AWS Lambda and took advantage of its serverless architecture internally. With a commitment to continuous development, Silver Lining has also developed a Cloud Center of Excellence (CoE) in which different team members develop specific expertise with a distinct focus in areas such as machine learning (ML), data analytics, open source, and solution architecture. The firm also leveraged an ML framework for automating triggers and responses of the customers’ environments. Additionally, Silver Lining aims to initiate robust DevOps practices and create a collaboration culture involving multiple teams. With the slogan ‘Every Cloud Has a Silver Lining’ the firm is on a mission to deliver cutting-edge managed services for the Chinese market.
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Company
Silver Lining Information Technology

Headquarters
Shanghai, China

Management
Mark Kong, CTO

Description
Renders services on cloud including cloud architecture design, implementation, operations, and billing management

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