SinoServices has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Logistics Technology Solutions Companies,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Maggie Chen.

SinoServices
A Path toward Agile Supply Chain and Logistics

Maggie Chen, CEO

“The rapidly changing market in China, constantly shifting customers’ demands, and the obstacles for businesses expanding outside the country stipulate the need for a supply chain that can be flexible and nimble when dealt with new opportunities,” says Maggie Chen, CEO, SinoServices. Today businesses demand a better efficiency across multiple departments and organizations working within the supply chain. Organizations need a proper plan, synchronization, and improvement of the supply chain and logistics network, and delivery, as well as the end-to-end visibility and control tower management.

China-based SinoServices understands the exigency of robust supply chains in the expanding market and performs in-depth research in the industry to provide integrated services to its customers. The leading supply chain integrated hybrid cloud solution service provider offers an array of services with the vision of affording an agile supply chain. The company’s core product—CHAINWORK—is an integrated logistics supply chain solution which encompasses different modules like order management system (OMS), warehouse management system (WMS), transportation management system (TMS), and billing management system (BMS). On top of these modules or sub-systems, a collaborative cloud is implemented to help the clients to strengthen the supply chain resource integration, business-oriented to promote the upstream and downstream industry collaboration, to help the clients with their logistics ecosystem connectivity and supply chain resources sharing.

The secret to SinoServices’ success, Chen states, lies in its internal philosophy—“long-term and continued service, knowledge sharing and growing together

CHAINWORK allows a customer to select a module or a combination of modules based on their requirements. CHAINWORK just likes the string of one pearl necklace to connect different segments of supply chain services and link the suppliers and clients together.

China has a multitude of Logistics Park, and for its management, SinoServices provides CHAINPARK. It is an integrated management platform which supports different operations of a logistics park. The suppliers, customers, and service providers in the industry need to collaborate with each other for carrying out smooth supply chain operations. SinoServices’ CHAINLINK improves the upstream and downstream relationships between distributors and suppliers ensuring a smooth process and efficient utilization of the resources.

Since its inception 12 years back, SinoServices has had numerous successful customer partnerships across a wide range of industries such as 3PL, auto parts, Cross-border E-Commerce, cold chain, home appliance manufacturing & distribution, hazardous chemicals, bulk commodity, pharmacy, fashion class and 4PL. DHL, DB SCHENKER, APLL, Sodexo, Sinopharm, Sinotrans, Midea, and Swire Cold Chain are some of the multinational companies that SinoServices caters to. The secret to SinoServices’ success, Chen states, lies in its internal philosophy—“long-term and continued service, knowledge sharing and growing together.” In line with its philosophy, SinoServices always attempts to provide the best to its customers in term of products and services and participates in long-term customer relationships through end-to-end support.

SinoServices aims to continue contributing to the development of the supply chain logistics industry with its focus on green supply chain development. In the days to come, the company aspires to expand outside China, specifically in the Asia Pacific and South East Asia region. Its ultimate goal is to have more resources, consultants, and service providers for its global customers. “We emphasize on the technological innovation and look forward to integrating latest technologies like mobile applications, AI, big data and IoT in our solutions to help the customers in reaping the benefits of the new trends. Besides these, we are studying how blockchain can be applied in supply chain. ” mentions Chen.