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Tourism and hospitality have always gone hand in hand, bringing revenue-generating opportunities and an assured boost to a region's economy. As an industry that operates all year round, the recent COVID-19 pandemic severely affected the tourism and hospitality sector. The global coronavirus outbreak introduced a shortage of hospitality personnel, leading to disruptions in operations and efficiency. This is now pushing the industry toward retaining its existing workforce by implementing technology that can upskill personnel and alleviate the pandemic-driven work pressure. Among the plethora of tech-driven solutions, those powered by AI are at the forefront of assisting different industries, including the tourism and hospitality industry, in lowering operational costs and delivering intelligent and personalized services.
Leading the pack of intelligent tourism and hospitality solutions with its AI, voice, and IoT-driven technologies is TradFit. The company's portfolio is geared toward improving the operations of accommodation facilities and guests' experience. TradFit's SaaS-based applications use AI speakers and offer AI-powered multilingual chat systems to boost hotel profitability and customer experience. Above all, TradFit's solutions and applications can enhance hospitality services, promote marketing endeavors, and ensure better work-life balance for employees.
The AI Solutions
At the heart of TradFit's unmatched capabilities is its extensive portfolio of patented, AI-driven technologies. The patents include smart travel, smart room control, automatic robot transportation, and multilingual chatbots, all named after their core function. One of TradFit's proprietary offerings is the Smart Travel technology, which is designed for avid travelers and provides information on restaurants, tourist attractions, or activities as per user preferences. Another key patent is the Smart Room Control technology that allows travelers to optimize room temperature and lighting by accepting requests from AI speakers. These patents cover all the central systems that hotels in Japan, other Asian countries, the EU, and the U.S use.
Besides its transformative B2C applications in the tourism and hospitality space, TradFit's advanced technology and AI drive B2B benefits by enhancing revenue-generating opportunities through impactful digital transformation. A key benefit of the company's B2B-driven applications is its ability to automate hotelier tasks such as inventory management, thereby saving costs and instances of excess inventory.
Leveraging its technologies, TradFit allows hotels to focus on providing hospitality amenities personalized to unique guest requests without being overwhelmed by inquiries. For instance, the guests can request room service and receive recommendations for popular facilities and services inside and outside a hotel through TradFit. The company also facilitates contactless voice operations via its human-machine interface (HMI), which combines human responses with proprietary AI to allow the accurate recording and efficient execution of special requests from guests.
Our ability to provide features, including automated translation, have led to inquiries from several regions. Even people in countries with low literacy rates can access travel information, leveling the playing field for tourists worldwide. In addition, our solutions are not only enhancing the hospitality and user satisfactions, but also creating business opportunities, increasing revenues, and reducing cost for accommodation facilities
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