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vend has been recognized by APAC CIOOutlook Magazine as the recipient of “,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Vaughan Rowsell.

vend
A New Age POS Software for Retailers

vend

Vaughan Rowsell,   Founder & Director, vendVaughan Rowsell, Founder & Director
Point of Sale systems remain the key programs for retailers that help them enhance the customer experience and also simplify their operations. POS software systems don’t just help simplify the way transactions are recorded but also ensure that inventory records are always up-to-date. That’s why its adoption among businesses has been on a rise and is expected to amplify in the future too. As per a Research and Markets report, the global point-of-sale (POS) terminals market is expected to grow at a CAGR of 9.12 percent during the period 2016-2020. The report also states that the trends boosting this growth include wider adoption of contact less payment systems and rising number of card-related transactions. In the recent past, the world has witnessed both leading brands and SMEs move towards POS adoption and availability of advanced, cost-effective POS systems has been an aid to them. And a business that has played a key role in helping these organizations implement the most efficient POS system is Vend. The company came into existence to help retail companies set up, manage and grow their businesses in the easiest ways possible. Vend was launched as a retail management software that took retail to the cloud. It all started in 2009 with Vaughan Rowsell’s vision to introduce first point of sale to the cloud and first point of sale on the iPad. And ever since it has been enabling retailers to accept payments, sell in-store and online, manage their inventory, reward customer loyalty, and report on their business in real time.

Officially launched in 2010, Vend easily integrates into with other useful business tools, including Xero for accounting, Deputy for employee scheduling, and Timely for appointment booking. It is also compatible with a wide range of point-of-sale hardware and is simple to set up. Vend offers solutions to carry out sales, management and reporting. To ensure that a sale is carried out smoothly, it offers POS system that supports both in-store experience and on-the-go sales.
Vend also extends assistance for payments and hardware to help its clients implement the POS system seamlessly. Further, it also supports businesses to open online stores within minutes. With Vend e-commerce, online retailers have been enjoying online presence having opted for customizable store designs and various other features like managing orders, compiling reports and a lot more. With innumerable features to streamline retailers’ operations, Vend has been enjoying great usage among businesses across the globe. Based in Auckland, New Zealand, the company also has operations in the US, the UK, and Australia. The company’s POS software is employed in over 18000 stores in over 140 countries. While these figures speak much about Vend’s excellence, various recognitions achieved by it over the years define how fast the company has grown in a short span of time. Its achievements include the award for fastest growing tech company in NZ by Fast 50 Deloitte 2015 Awards and Customer Service Department of the Year at the American Business Awards. It has also been named Exporter of the Year twice in NZ Hi Tech Awards.


To ensure that a sale is carried out smoothly, Vend offers POS system that supports both, in-store experience and on-the-go sales.



Vend today has the most renowned names in its clientele including The Harvard Shop, Kukri, Disney, WWF, and Etsy. It also has associations with payment providers PayPal, Vantiv, Moneris, iZettle, Tyro and Smart Pay. Additionally, it is the only retail-specific POS to be part of Apple’s Mobility Partner Program, working with Apple and other mobile apps to transform retail businesses around the world. Owing to its commendable features, integration capabilities and simple & intuitive interface, Vend has been transforming businesses. Additionally, the app works offline enabling retailers to conduct business even when they’re not connected to the web. Over the years, Vend has earned a long list of satisfied customers, who have always been appreciating the Vend experience having obtained innumerable features and benefits associated with it. The software is today employed by fashion boutiques, hardware stores, computer shops, shoe stores, pet stores, coffee shops and what not. It is Vaughan’s vision and passion to keep innovating, which has brought Vend a long way and is leading the way in terms of helping retailers manage and grow in the cloud. Over the years, it has capably assisted retail companies to grow manifolds and plans to continue its legacy of brilliance in the years to come.
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Company
vend

Headquarters
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Management
Vaughan Rowsell, Founder & Director

Description
Offers retail POS software, inventory management, ecommerce & customer loyalty for iPad, Mac and PC

2016

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