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Online shopping has transitioned from being a convenience to a necessity today. This shift has let retailers battle with the pandemic better than the brick-and-mortar stores. In addition to this, the increased popularity of online shopping has forced several retailers to go online to efficiently meet the rising consumer needs. As an outcome of these growing consumer demands, the ecommerce platforms are also becoming sophisticated with a series of advanced features that are more competitive than what these were a decade back. Furthermore, the platforms and applications are evolving continually to offer better customer experiences. However, just offering a platform or an app can often be insufficient in building that strong connection with the consumers and achieving the desired brand loyalty. Businesses need to create personalized experiences and make sure that they are able to connect better with their customers.
Malaysia-based Vettons simplifies that for online retailers, creating rich, personalized consumer experiences. Vettons provides an enterprising technology and ecosystem offering an all-in-one app to optimize consumers’ shopping experiences, amplifying new standards across their digital business. The company not only offers interesting features to make shopping easier, but also aims to imbibe the sense of trust and authenticity into the ecommerce landscape with its platform. Vettons has also introduced initiatives to incentivize merchants on the Vettons platform, which proves beneficial for both consumers and merchants. Further, the company provides a platform for brands to maintain control and integrity while helping them carry out target marketing and product data analytics.
Delivering a Seamless Shopping Experience
One of the first components of Vettons’ ecosystem, called Vettons Commerce, has been a game-changing addition to the retail and ecommerce space. This offering ensures a seamless and personalized shopping experience for the consumers, bringing them closer to the products of their choice in no time. Vettons Commerce ensures the availability of authentic products and on-time deliveries with intelligent, location-based pricing that makes shopping easy, quick, and affordable. Vettons’ solution is an integration of multiple brands, merchants, warehouses, and logistics that together have enabled the firm to ensure enhanced customer satisfaction.
Not only that. Vettons also guarantees the best deals each time! The application offers instant search results that suit any range of budget or criteria that the consumer is looking for. Not only do they offer a wide range of authentic products but also focus on faster delivery to better enhance customer experiences. To ensure this, Vettons ties up with leading companies in the last-mile logistics space to facilitate the best-delivery experiences. Moreover, with Vettons, consumers can now forget the worries of fake or fraud merchants or any online scams. The company makes this possible by directly partnering the authentic brands with certified merchants, who sell best-in-class merchandise. Further, the app’s ability to automatically source and display the lowest prices for the products significantly helps save time for scrolling through hundreds of products, further simplifying shopping and improving consumer experiences.
Vettons has also made it easier to address queries related to shopping simpler. Very often while browsing through any app, users face several difficulties or have queries concerning their online shopping. But with Vettons, it can never be troublesome. The app offers an efficient virtual shopping assistant, Zoni™. With this smart feature, users can easily reach out for assistance to find products in no time. In addition to the challenge of finding the right product, users often find it difficult to make choices in terms of how well products can fit the environment they wish to purchase it for. Commonly in the case of any home decor products or furnishings, figuring out if at all the product matches the users’ living spaces is complicated. That’s where Vettons’ augmented reality feature comes in handy to seamlessly place the digitally-enhanced products anywhere in the room and get a sneak peek before bringing them home.
Vettons has successfully built a loyal customer base for itself, guaranteeing a smart, seamless, and confident shopping experience. One of the most admired aspects of using Vettons is its Boards feature that assists shoppers in making distinguished and separate shopping lists or wish lists for the users, their friends or family and thereby organizing their shopping.
Leveraging Partnerships for a Greater Benefit
Vettons’ strategic partnerships have been pivotal to its successful journey so far. For the company, the community is at the crux of its operations since inception.
Hence, the company is building robust partnerships to further strengthen its community and expand its offerings. This year, Vettons signed a partnership with the Malaysian Cooperative Movement (ANGKASA) and a memorandum of understanding (MOU) with KYGMB concerning the ‘Buy now, Pay Later’ initiative, which would be introduced for members. Dato’ Sri Dr. How Kok Choong, chairman of Vettons highlights the importance of these initiatives in contributing towards nation-building while increasing Malaysia’s GDP. “Another value proposition of this partnership is Vettons’ guarantee to sell only original brands and products.
This will benefit local retailers and the country’s economic ecosystem, as well as boost consumer confidence in the online shopping environment,” How says.
Considering the security and privacy of users’ data, Vettons dedicates its efforts to offering secure payment methods to its consumers. They have built partnerships with trusted and leading companies in the payments sector to leverage their expertise and eliminate the risks associated with online payments.
The Company Not Only Offers Interesting Features To Make Shopping Easier, But Also Aims To Imbibe The Sense Of Trust And Authenticity Into The Ecommerce Landscape With Its Platform
As one of Malaysia’s most innovative native startups, Vettons has received immense recognition from the Malaysian Government. They have worked with several government ministries and agencies in crafting solutions to revolutionize the retail and ecommerce experience across the nation. Vettons’ initiatives have significantly impacted the digitally-lagging segment of the community and are paving ways to help embrace IR4.0.
Vettons’ focus on leveraging advanced technologies like AI and other future-proof concepts has enabled them to improve the quality of today’s tech-savvy and smart consumers’ lives. The company’s efforts in merging multiple technological advancements have enabled it to better address the customers’ needs and preferences, while unfolding greater business opportunities in the Malaysian market.