November 20195 CIO INSIGHTS IN MY VIEW08214644CXO INSIGHTS LAST WORD2 Keys to Success with CRMRico Valdez, Director, Customer Relationship Management, AXA Philippines (Euronext: CS)The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce TransformationFrom Challenge to OpportunityBrett Raven, Group CIO, Big Red GroupJody Bews-Hair, Head of Customer Experience, Southern Cross Health Society25Manik Narayan Saha, CIO - Asia Pacific & Japan, SAP [NYSE: SAP]Ravel Lai, Chief Digital Officer, Dah Chong Hong Holdings LimitedCIO Strategy: To Improve Employee Engagement, Buy CupcakesThe Utter Truth About the Effectiveness of CRM and Customer LoyaltyCONSULTING/SERVICES COMPANIES - 2019CRMTOP 10SOLUTION PROVIDERS - 2019CRMTOP 10Pg 16 - 27Pg 28 - 38
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