APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    3 Evident Ways Chatbots are Improving e-Commerce Sales

    There are a number of competitors in the market, selling out the same products and services and are equally hungry for elevating the sales. In this article, we focus on the role of chatbots in improving e-commerce sales.  

    3 Evident Ways Chatbots are Improving e-Commerce Sales

    By

    Apac CIOOutlook | Friday, February 14, 2020

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    There are a number of competitors in the market, selling out the same products and services and are equally hungry for elevating the sales. In this article, we focus on the role of chatbots in improving e-commerce sales.

    FREMONT, CA: Customer is the king, and customer satisfaction remains the topmost priority of businesses across all industries. Customer sales and support are certainly two separate departments, but when it comes to e-commerce business, companies should learn to stand out from the crowd while providing both. There are a number of competitors in the market, selling out the same products and services and are equally hungry for elevating the sales. In this article, we focus on the role of chatbots in improving e-commerce sales.

    24/7 Availability and Management

    The most compelling advantage of using chatbots is that it allows the businesses to manage the services and remain available for the customers 24/7, even when the human technicians are not available. Chatbot software can effectually answer the queries of the customers related to shipping procedures, information about a particular product, or more while shopping on the website. This helps businesses to address all concerns of the customers round the clock with ease.

    See Also: Top Chatbot Solution Companies

    Better Customer Service Experience

    Chatbots can undoubtedly improve e-commerce sales by making customer service experience better. Better customer experience leads to an increase in the customer base and their loyalty. Every customer expects a good experience throughout the buying process, and when replied instantly, customers feel they are being taken care of, and check-out the website with a happy face. No doubt, welcoming customers, encouraging engagement, and other automated services are time-consuming, but using chatbots for these can definitely lead to results or sales.

    Promo Codes and Digital Coupons

    Chatbots can send digital coupons and promo codes to customers directly on the website or through various social networking sites. These coupons and codes incentivize the customers and encourage them to spend money on the e-commerce platform. Though these coupons and codes decrease the amount one spends on the website, businesses can still make a profit if they price things wisely. Coupons and codes on a higher amount of purchases lead the customer to buy products in bulk, which is not only beneficial for the retailer but also ensures that the inventory is regulated from time to time.

    See Also:

    Top Sales Technology Companies

     Top E-Commerce Solution Companies

    More in News

    Impact of Digital Transformation on Retail

    Impact of Digital Transformation on Retail

    AI's Role in Apac's Digital Transformation Journey

    AI's Role in Apac's Digital Transformation Journey

    Salesforce Services in APAC: Empowering Digital Transformation Across the Region

    Salesforce Services in APAC: Empowering Digital Transformation Across the Region

    Enhancing Customer Satisfaction through Omni-Channel Payments

    Enhancing Customer Satisfaction through Omni-Channel Payments

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/3-evident-ways-chatbots-are-improving-ecommerce-sales-nwid-7324.html