APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    Collaboration of RPA and BPM to Enhance Business Value

    Businesses can experience a significant reduction in production-related costs with the implementation of BPM and RPA to enhance the overall customer experience...  

    Collaboration of RPA and BPM to Enhance Business Value

    By

    Apac CIOOutlook | Thursday, January 01, 1970

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    The core objective of every modern business is to stay connected with their partners, vendors and most importantly, customers. With the digital age booming every day, it is becoming easier to stay connected with these major pillars of business. However, it is not as easy as it seems. Businesses must possess the right technologies in order to keep the customers engaged.

    While choosing the right technologies is a difficult task, organizations should additionally strategize the art of how to keep all these technologies working together as a single organ of the company. Technology enthusiasts are now contemplating the alliance of RPA (Robotic Process Automation) and BPM (Business Process Management). The collaboration of the two concepts can reportedly be of immense benefit to organizations.

    For instance, businesses can experience a significant reduction in production-related costs with the implementation of BPM and RPA. In addition, higher levels of efficiency and improved employee engagement which will automatically enhance the overall customer experience.

    The major areas where this teaming up of RPA and BPM will be beneficial are as follows:

    •  Streamlined insurance claims

    Insurance claims are generally very time-consuming; the administrative process includes lengthy paperwork, along with the exchange of information along with other functions. BPM and RPA can work hand-in-hand in order to reduce the time consumed in the undertaking of the processes, thereby increasing productivity.

    •  Onboarding of employees in HR

    The Human Resource section of every business requires undergoing several processes before onboarding an employee. HR validations in terms of information collected about the recruited individuals have followed the exchange of emails which initiate the process. With bots working at the backdrop of this collaboration of BPM and RPA, information is extracted from the emails automatically and recorded in the database.

    In case of any missing information, the bots send emails to the relevant candidates to revert with the same. Following this, the information is validated and scanned and the onboarding is completed by respective teams.

    •  Improved dispute management in Banking

    Bots accelerate the efficiency of the process in dispute management while reducing the costs immensely. The robots employed in the process required to log onto the interbank platforms in order to extract data and initiate the case with aid of the BPM, which helps in validating the transactions and diagnosing disputes if any.

    In addition, the bots follow a set of pre-set regulations along with high-end cognitive skills, which enable them to initiate a refund in case a dispute is in existence.

    Check Out: Top Industrial Robotics Solution Companies

    Check out: Manage HR Magazine

    More in News

    AI's Role in Apac's Digital Transformation Journey

    AI's Role in Apac's Digital Transformation Journey

    Role of Blockchain in Fostering a Trust-Based Economy

    Role of Blockchain in Fostering a Trust-Based Economy

    Revolutionizing Healthcare Through 5G Technology

    Revolutionizing Healthcare Through 5G Technology

    The Journey Towards Smart City Development

    The Journey Towards Smart City Development

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/news/collaboration-of-rpa-and-bpm-to-enhance-business-value-nwid-5632.html