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Discovering the New Phases of Software Testing
This year is promising to be a significant year for quality professionals as more organisations turn to quality engineering and software testing to enhance the customer experience, support CI/CD adoption, and improve DevOps practices.

By
Apac CIOOutlook | Thursday, January 19, 2023
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More organisations are turning to quality engineering and software testing to improve the customer experience, support CI/CD adoption, and improve DevOps practices.
FREMONT, CA:This year is promising to be a significant year for quality professionals as more organisations turn to quality engineering and software testing to enhance the customer experience, support CI/CD adoption, and improve DevOps practices. Quality assurance (QA) leaders are upskilling their teams, embracing automation, and integrating testing into development pipelines to fulfil this mandate. A recent survey has spotlighted that DevOps and software quality will evolve in the coming years. Regardless of company size or DevOps maturity, QA leaders are planning to elevate their testing practice.
Build a Culture of Quality
A culture of quality is when an organisation shares understanding and responsibility for product quality. Testing is profoundly embedded in the development process, and several roles contribute to the overall testing strategy and execution. As more companies mature their DevOps practices and automate their development pipelines, they depend on QA to ensure that an evolving development firm continues to deliver high-quality software to users.
Testing coverage, a key metric for testing success, is closely associated with customer satisfaction and a better developer experience. Collaboration between QA and development is a prime opportunity for building a culture of quality. When QA can more easily share defects with engineering, developers can spend more time fixing the issue and less time tracking. QA has more time to test the new code, streamlining a critical process and saving valuable hours as teams are racing to ship a new feature.
Expand Testing to Match the Customer Experience
With consumers placing a growing premium on convenience, the digital experience is the primary way companies can build valuable relationships with their users. API testing, the top concern among QA professionals, is essential for quality teams adapting to changing development practices and covering more of the user journey. Standalone API tests are valuable tools for shifting testing to the left and building a culture of quality since developers can trigger them in the coding stage of development for early feedback.
API tests integrated into end-to-end tests improve the efficiency of automated tests by directly validating API endpoints embedded in the customer journey. This helps QA and developers accelerate testing and identify issues caused by broken APIs faster than standard end-to-end tests, increasing the effectiveness of overall testing and improving test coverage.
This year will be exciting for quality professionals as they expand testing strategies, embrace quality engineering, and take on a strategic role in the enterprise. QA is poised to lead the next wave of digital transformation with resolutions to adopt a culture of quality, embed automated testing more deeply into CI/CD pipelines, and enhance the customer experience with advanced software testing strategies.