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SaaS industry to be redefined by AI and machine learning
SaaS (Software-as-a-Service) is becoming a more realistic option for businesses looking for accessibility, functionality, and flexibility. SaaS relies on large-scale cloud delivery

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Apac CIOOutlook | Wednesday, February 10, 2021
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Software-as-a-Service (SaaS) is becoming an increasingly viable choice for organizations in search of accessibility, functionality, and flexibility. SaaS relies on cloud delivery at scale, available connectivity, and enterprise-grade security
FREMONT, CA: SaaS (Software-as-a-Service) is becoming a more realistic option for businesses looking for accessibility, functionality, and flexibility. SaaS relies on large-scale cloud delivery, reliable connectivity, and enterprise-level security. Simply put, the cloud method based on SaaS saves businesses a lot of time and money.
Although the software is transmitted instantly over the internet via the cloud, SaaS has progressed to the point where users and suppliers maintain their own software with no human interaction, and this is only going to be more prevalent. According to Gartner, the global SaaS sector would be worth more than AUD 200 billion by 2022. During the forecast period of 2018-2023, the market in Asia-Pacific is expected to develop at a compound annual growth rate (CAGR) of 34.28 percent. Artificial intelligence (AI) and machine learning (ML) are increasingly becoming fundamental aspects of the SaaS ecosystem as part of the constant evolution of SaaS products. Both play critical roles in SaaS, because of advancements in automated computing and powerful data-driven devices.
AI has the potential to disrupt the data protection landscape in a number of ways; assisting in the improvement of key SaaS model characteristics such as high availability and autonomous provisioning. Businesses can extract more value from their data, automate and personalize services, improve security, and organise human resources when SaaS is paired with AI capabilities.
The introduction of SaaS coincides with the practically universal idea of big data, which enables businesses to analyse, extract, and use data that is too complicated for traditional data-processing application software. SaaS offers a significant edge when it comes to AI, in that the software provider has access to aggregated data from many clients, which can be used to generate more personalized user experiences. Many businesses across APAC are looking to AI solutions to avoid, identify, and address any possible outages or disruptions more quickly and seamlessly as modern IT operations are challenged by constantly expanding amounts of data and a diversity of technologies to monitor that data.
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