APAC CIOOutlook
About UsConferencePartner With Us
  • Technologies
    • Blockchain
      Data Intelligence and Management
      Digital Transformation
      FinTech
      Generative and Agentic AI
      Low Code No Code
      Mobile Application
      Networking
      Robotics
      Storage
      Wireless
  • Industries
    • Automotive
      Aviation
      Banking
      Construction
      E-Commerce
      Food and Beverages
      Healthcare
      Insurance
      Logistics
      Manufacturing
      Retail
      Supply Chain
      Travel and Hospitality
  • Platforms
    • Microsoft
      Salesforce
      SAP
  • Strategic Solutions
    • Business Intelligence
      Contact Center
      Corporate Finance
      CRM
      Cyber Security
      Data Center
      Enterprise Asset Management
      Enterprise Performance Management
      IT Infrastructure and Services
      Managed Services
      Procurement
      Unified Communication
      Workflow
  • Home
  • CXO Insights
  • Leadership Perspectives
  • Innovation Insights
  • Research
  • News
  • Whitepapers
  • CXO Awards
#

Apac CIOOutlook Weekly Brief

×

Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

Subscribe

loading

THANK YOU FOR SUBSCRIBING

Xerox has been recognized by APAC CIOOutlook Magazine as the recipient of “,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Jeff Jacobson.

Xerox
Streamlining Document Management

Xerox
Jeff Jacobson,CEO, XeroxJeff Jacobson, CEO
Which are the events that make the year 1938 worth remembering? An obvious answer would be World War II and the Munich agreement. Though these are the most prominent events of 1938, not many people know that the year also marked the invention of the first xerographic image by Chester Carlson. The legend who created text in a makeshift laboratory in Queens, NY believed the world is ready for a viable and cost-effective way to make copies.

However, Carlson was proved right only after a discouraging ten-year search for a company that could transform his imagination into a useful product. It was only in 1946 when Carlson convinced the researchers and executives to license electrophotography at the Haloid company of Rochester. The photo paper maker company capitalized on the great promise of xerography for transforming communication technologies and became a multinational company—Xerox—within a very short period. Focusing on the three core pillars of innovation—automation, analytics, and artificial intelligence—the firm addresses the complexities of governments, small and mid-size businesses, large enterprises, and graphic communications providers in over 160 countries. “Xerox has world-renowned capabilities, industry-leading technology and know-how, and a talented, high-performing team dedicated to delivering exceptional service to our customers and partners,” mentions Jeff Jacobson, CEO of Xerox.

A Peek into the Services

Xerox’s myriad of services includes Document Transaction Processing, Enterprise Content Management, Management Print, and Workflow Automation. The firm offers document management technology to ensure that its clients’ information remains accessible, flexible, and secure.
It enables businesses to increase control over communications spending and improve the relevance and consistency of customer-facing documents. With document transaction processing services, businesses can streamline and automate workflow by transforming paper-based operations into digital ones. It enables businesses to capture, transform, process, store, and deliver information in a digitalized manner. Furthermore, workflow automation enables the company’s global customers to move away from bloated operations and optimize the productivity by replacing manual, repetitive, and error-prone tasks with automated workflows.

Xerox has world-renowned capabilities, industry-leading technology and knowhow, and a talented, high-performing team dedicated to delivering exceptional service to our customers and partners

Connecting Office Workflow

To improve workflow processes and increase bottom-line profits, Xerox efficiently manages the analog to digital transformation by turning multifunction printers into “workflow assistance.” The firm’s arsenal of office products includes desktop printers, office printers, multifunction, scanners, office software, and shop Xerox. These printers are ideal for small business environments and come with features such as vibrant coloring and black-and-white printing.

Working towards Customer Goals

Paul Ramirez, President of Barrington Press in Paramus, New Jersey had an issue with the firm’s offset presses resulting in downtime, set-up, and over time that made it difficult to meet the needs of the organization and attain the established goals. To address this issue, Ramirez approached Xerox for a turnkey solution, and the answer was to go digital with Xerox iGen 5 Press. “If someone would have told me how much money I’d be saving each month using the Xerox iGen 5 Press, I wouldn’t have believed it,” says Ramirez. “When we combined the excessive paper waste, overtime wages, and offset press supplies, the numbers were staggering.”
This offering enabled Barrington Press to deliver high-quality printing with quick turnaround of the businesses.

A Partner for Data Protection

Organizations today face unprecedented threats from cybercriminals in the form of ransomware. These data thieves and miscreants seek vulnerabilities where information in documents or hard drives can easily be obtained. To prevent the breaches caused by the theft or loss of data, the firm integrates technology and industry expertise to streamline or modify work processes. The company takes a strategic approach to printer security that includes device detection, document and data protection, intrusion prevention, and external partnerships with its information security vendors. Xerox’s Managed Print Services brings an improved security channel while streamlining the workflow and optimizing resources. Also, with Xerox User Analytics, enterprises can identify compliance breaches and monitor equipment use.

Since its genesis, the firm has always been at the forefront of innovation and has accomplished many milestones in its journey. The company has established partnerships with many industry giants with Fuji Xerox collaboration formed in 1962 being the most prominent one. Together, both the companies invest more than $1B in R&D programs each year. Also, there is an exclusive global community of Xerox customers who are leading print and marketing services providers across the globe. The members of the group benefit from peer-to-peer networking, education, and other such regional events.

Over the years, the firm has been a trusted partner for many of its clients in banking, education, government, healthcare, manufacturing, and retail sectors. Under the leadership of Jacobson, the firm is committed to work for the shared goals of their customers and help them to maximize productivity. As the company’s CEO, he leads a global team that is committed to deliver superior customer experience, drive innovation, and optimal quality for which Xerox is acclaimed worldwide.
- Rohit Chowdhary
    December 04, 2017
Share this Article:
Tweet
Share

Company
Xerox

Headquarters
.

Management
Jeff Jacobson, CEO

Description
Delivers document solutions, technologies, and services worldwide

2017

I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

CIO Speaks

Previous Next
Cloud Computing: Pharma Takes the Plunge

Andy Newsom, SVP & CIO, CSL Behring

WiFi 6, 5G and the Internet of Things (IoT)

Mark Badal, CIO, IT&E

In Augmented Reality, Size Matters

Jason Blackman, CIO, Carsales.Com

Enhancing Customers

Marc A. Hamer, VP & CIO, Babcock & Wilcox Enterprises, Inc.

Cloud or On-Premise? When Would The Question End?

Kevin Soh, CIO and Director, e-Strategies, BH Global Corporation

Responsible AI: The Human-Machine Symbiosis

Sal Cucchiara, CIO & Head Of Wealth Management Technology, Morgan Stanley

Diversity and Inclusion can Drive Better Solutions for Clients and Employee Engagement

Linda K. Lannen, CIO & Sr. VP, Kleinfelder

Cyber Security - Integrated enterprise approach required to address the multifaceted challenges

Sumit Puri, CIO, Max Healthcare

The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce Transformation

Brett Raven, CIO, Big Red Group

Relying On Technologies To Transform Data Into Information

Mark Ohlund, CIO & Sr. V.P., Armada Supply Chain Solution

3D Printing Requires Wildly Different Thinking

James MacLennan, SVP & CIO, IDEX Corporation

Achieving Service Excellence Through The Digital Utility

Thomas Kuczynski, CIO, DC Water

APAC CIOOutlook
Follow on LinkedIn

About

  • Home
  • About Us
  • Partner With Us

Stay Connected

  • Subscribe
  • Newsletter
  • Sitemap

Contact Us

  • editor@apacciooutlook.com
  • sales@apacciooutlook.com
  • marketing@apacciooutlook.com

Legal

  • Editorial Policy
  • Privacy Policy
  • Terms of Use

© 2026 APAC CIOOutlook. All rights reserved. Headquarteblue in Fort Lauderdale, FL, USA.

This content is copyright protected

However, if you would like to share the information in this article, you may use the link below:

https://www.apacciooutlook.com/xerox