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Digitizing Ticket Information Counters with Interactive Kiosks
The installations of digital signage and interactive kiosks have simplified traveling for the riders and helps in keeping the passengers up-to-date with the announcements
FREMONT, CA: Public transportation like bus and rail have stopped sorting through the documents and schedules. They have developed an interactive software run on an 8-foot tall kiosk. It can do the chaotic work of handling the papers and mapping out the itinerary digitally.
The world of public transportation has undergone technological metamorphosis. Interactive kiosks and digital signage have made life easier for both bus and rail travelers. These travelers have real-time access to the arrival information, which can assist the planning of the trip within the transit system while exploring first and last-mile options. Additionally, the trip planning module also enables interaction with the database mapping pinpointing to the specific places to see. The itineraries created by the users can be saved and emailed to themselves as well.
Fulfilling Every Travelers Needs:
The route information available in real-time not only contains the traveler-related information but provides an overview of the ride's route from the beginning to the end. This allows the rider to modify or customize their travels accordingly. Customer service for solving route-related queries and connections can be avoided as all the information is accessible by a single tap. The kiosks are handicap friendly, helping them navigate efficiently.
Simplifying Transport and its Management:
A controller has more power, and his task is simplified along with the travelers. Kiosks make it easier for authoritative personnel to make public service announcements. This crucial information can be conveyed to the riders via notifications in kiosks and digital signage.
The kiosks also act as a source of income for the governing authorities in the form of paid advertising. The 18 inches from the top of the 32-inch screen is giving for advertising. The sales team in the administration has opened up slots to display 10 to 60 second worth advertising to boost the local businesses.
The kiosk management software also notes down the statistics related to the usage of kiosks, which can be leveraged to recognize the travelers' patterns and behaviors.
With the installation of interactive kiosks, many other components like digital-screens with real-time information displayed in rail stations have also proven to be resourceful. Even though digital signage is not interactive like the kiosks, it has gained equal popularity.
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