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    How Gamification can Boost Leads and Drive Revenue

    The company has to research what kind of rewards are going to incentivize their customers and the potential customers to partake in gamification.  

    How Gamification can Boost Leads and Drive Revenue

    By

    Apac CIOOutlook | Tuesday, January 29, 2019

    Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today.

    Marketers are continually looking for ways to boost lead generation. Most marketers opt for the conventional method. However, a new technique called gamification is gaining traction and is one of the best ways for a business to grow. Gamification has a market value of $2.8 bn a year. It works the best when the company adds a game mechanic to an existing business model. The purpose of the mechanic is to engage customers and get them invested in the product or service.

    Companies can adopt a reward or a leveling-up system for the customers to keep using the product or the service. The company can hand out experience points as the customers move to the next levels. For example, the company can hand out points for sharing the content on social media or liking the social media pages or even adding the product to the cart. With these points, they might get a discount on their next purchase. The reward system can keep the customers attracted.

    A good reward system is a key to motivate the desired behavior change. The company has to research what kind of rewards are going to incentivize their customers and the potential customers to partake in gamification. Most common rewards include a special discount or access to exclusive content. Rewards depend on the niche of the company. If a gaming company decides to reward the players, then the rewards can be used to improve their overall gaming experience.

    When companies implement gamification, there is a possibility that the customers might hit the wall. In other words, they might rack up everything in the form of achievements, leaderboards, leveling up or badges. To keep the customers coming back for more, the company can create daily challenges that will keep the customers interested. Creating holiday or themed events is also advised. Changing the layout according to a holiday, for example, using snow for Christmas will be very attractive to customers. If the company puts in the effort to update and add to the gamification system frequently, the customers will keep coming back for more. Gamification methods are becoming advanced, and embedding game mechanics in the content of the website entices the audience and builds leads.

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