The Infrastructural Support for AI and IoT

Among the industry trends that Singapore believes will drive demand for skill sets over the following three to five years are 5G, cloud computing, artificial intelligence, and the Internet of Things, while roles in infrastructure and operations are at risk of being replaced and necessitate reskilling.

FREMONT, CA: Internet of Things (IoT), 5G, and artificial intelligence (AI) are three major technological advancements Singapore has identified driving the need for skill sets over the next three to five years. However, as they move towards automation and DevOps, roles in infrastructure and operations are at risk of being replaced and will need to be retrained.

The local information and communications workforce's jobs transformation roadmap was unveiled by the industry regulator Infocomm Media Development Authority (IMDA). It highlighted positions it predicted would be in demand and those at risk of being replaced due to the rapid changes in technology.

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The roadmap identified numerous significant developments, such as cloud computing, analytics, AI, software engineering, and DevOps, that will lead to a significant increase in the demand for skilled people over the following several years. These were required, per the IMDA document, which was created in collaboration with consultancy company EY, as more organisations turned to cloud-based, AI-powered applications and agile development.

The report divided employment responsibilities into three categories: high-impact roles that might be replaced or merged, medium-impact roles that might need new skills or be redesigned, and low-impact roles that might experience minor changes.

Infrastructure and operations and support positions, including those of infrastructure and network engineers, applications and systems support engineers, and security operations analysts made up most of those listed under high-impact employment.

Workers in this category would need to reskill to be relevant. They would need to learn skills like continuous integration and continuous deployment (CI/CD) and 5G-related skills like network slicing, agile software development, and cyber risk management. These would allow them to move into positions including, among other things, incident investigation, automation, and orchestration. The survey indicated that organisations without on-premise infrastructure would outsource the planning and installation of their IT infrastructures to cloud vendors, resulting in a decline in the demand for standalone infrastructure engineering roles.

The research also stated that individuals in low-impact positions should strive to learn new skills, such as using AI, managing business risks, analysing customer behaviour, and data governance. Initiatives to upskill the local workforce, according to IMDA, have had solid acceptance. Since its start in 2020, the Singapore 5G & Telecoms Academy, for instance, has had more than 7,000 professionals enrol in courses in 5G and associated technologies.

As part of its current TechSkills Accelerator (TeSA) programme, which has trained more than 160,000 people in areas including AI, IoT, and cloud engineering, the industry regulator noted that designated training partners would provide additional training. To aid businesses in identifying at-risk personnel and assisting them in retraining, institutions of higher learning would also collaborate with stakeholders in the industry.